Azasend takes the protection of your money and financial information seriously.
Here's how your money is safeguarded on the platform:
Secure Infrastructure: Azasend employs industry-standard security measures to protect your funds. This includes using robust encryption protocols to secure data transmission, operating firewalls and intrusion detection systems, and regularly conducting security audits to identify and address any vulnerabilities.
Regulatory Compliance: Azasend operates by applicable financial regulations and compliance standards. They adhere to anti-money laundering (AML) and know your customer (KYC) requirements, which help prevent fraudulent activities and ensure the legitimacy of transactions.
Privacy and Data Protection: Azasend has strict privacy policies to safeguard your personal and financial information. They employ measures to ensure data confidentiality, integrity, and protection against unauthorized access. Your information is only used to provide the services you asked for, and Azasend does not sell or share your data with third parties without your consent.
Authentication and Authorization: To ensure that only legitimate users can access and perform transactions, we employ robust authentication methods such as PIN codes, two-factor authentication, and biometric authentication.
Access Control: We have strict access control mechanisms to limit access to the system and data. This includes using clearly defined permissions and roles, conducting regular access reviews, and implementing network security measures (firewalls and intrusion detection systems) to prevent external attacks.
Monitoring and Intrusion Detection: We continuously monitor system activities and promptly detect suspicious behaviors or intrusions. Our monitoring tools and intrusion detection systems provide alerts and facilitate quick incident response.
You can look at our Safety and Security Measures to read more.
Important Azasend Contacts to Note
If you suspect your account has been compromised in any way, please ensure you change your password and PINs. It would be best if you also endeavored to routinely check their transaction histories and report any suspicious patterns and charges.
You can contact Azasend at the addresses below:
To report a suspicious transaction, contact us immediately via live chat in-app or email at [email protected].
To flag a suspicious message or website - Forward the email and URL to [email protected].
If you want to ask more questions, make inquiries, or suggest ways to improve our security, message our customer support team via live chat in-app or [email protected].